Privacy Policy

At Leadome, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Last Updated: November 20, 2024

Information We Collect

Personal Information:

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Profile information and preferences
  • Payment and billing information (processed securely through third-party providers)

Usage Information:

  • Device information (browser type, operating system, IP address)
  • Usage patterns and feature interactions
  • Log files and analytics data
  • Cookies and similar tracking technologies

Business Data:

  • Data you upload or process through our tools
  • Validation results and reports
  • API usage and integration data

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our tools and services
  • Account Management: To manage your account, authenticate users, and process transactions
  • Communication: To send service updates, notifications, and respond to inquiries
  • Analytics: To understand usage patterns and optimize platform performance
  • Security: To detect, prevent, and address fraud, abuse, and security issues
  • Compliance: To comply with legal obligations and enforce our Terms of Service

Important: We never sell your personal information to third parties. Your data is used solely to enhance your experience with our platform.

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our platform (e.g., cloud hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit permission for specific purposes

Data Protection Measures:

  • All third parties are contractually obligated to protect your data
  • Data transfers are encrypted and secured
  • We conduct regular security audits of our vendors

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmissions are encrypted using SSL/TLS protocols
  • Access Controls: Strict authentication and authorization mechanisms
  • Secure Storage: Data is stored in secure, encrypted databases
  • Regular Audits: Continuous security monitoring and vulnerability assessments
  • Backup & Recovery: Regular backups with secure disaster recovery procedures
  • Employee Training: Staff are trained on data protection and security best practices

Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. Please use strong passwords and enable two-factor authentication when available.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to certain data processing activities
  • Restrict: Request restriction of processing in specific circumstances

How to Exercise Your Rights:

Contact our Privacy Team through the contact information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for platform functionality and security
  • Analytics Cookies: Help us understand usage patterns and improve our services
  • Preference Cookies: Remember your settings and customizations

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services and fulfill the purposes outlined in this policy
  • Comply with legal, regulatory, or contractual obligations
  • Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it. Specific retention periods vary by data type and legal requirements.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard contractual clauses approved by relevant authorities
  • Data protection agreements with international partners
  • Compliance with applicable data protection laws (GDPR, CCPA, etc.)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications for material changes
  • Updating the "Last Updated" date at the top of this policy

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team:

Email: privacy@leadome.com
Data Protection Officer: dpo@leadome.com

We are committed to resolving any privacy concerns promptly and transparently.